FAQ's

You have questions... we (hopefully) have answers.

For anything not answered here send an email to team@ducky.software (for general inquiries) or a text to +1(888)-37-MYDUCKY (for SMS or Call-back). Learn how to ensure authenticity when communicating with us by visiting ducky.software/howtoknow or clicking here

Q: Why is an account required and when

A: An account is required to use Second Voice (on iOS or iPadOS) and to purchase premium services if you choose to do so. We are brining a major update to Android to refresh it with the new Material 3 Expressive standard and our account to bring continuity to our products.

Q: How do I setup my account

A: Visit: my.ducky.software and sign up, you can then choose to purchase a plan (if you like). You'll then be able to use that account to sign-in to the application.

Q: When is an Android re-work coming

A: Soon (we swear), in all seriousness we've been working to coordinate the large amounts of Q/A tests, A/B tests and code required for such a huge upgrade we are working to get it out to you as soon as possible (if you want to help visit: ducky.software/youvegotmail or click: here to signup for surveys for UI testing)

Q: How can I sign-up to provide feedback or be part of betas

A: Let us know! Signing up for the newsletter (above) is a great way and for betas send an email to: beta@ducky.software. Or click: here

Q: How do I report bugs or give feedback

A: Send an email to bugs@ducky.software or feedback@ducky.software respectively.