[Update] Ducky Software Service Changes List (Hiatus)
Ducky Software and our associated sites recently went through a plethora of service changes in order to better serve you. This resulted in a one-week pause on all of Ducky Software's products and services. Here's what we did:
JAN 14 @ 09:04
"Effective as of the publication of this post on Jan 14 2025, Ducky Software will be on hiatus until further notice. Ducky Software social media accounts will only be used in emergencies to convey disruption of our service. For more information visit: http://ducky.software"
JAN 15 @ 12:41
"Some users notified us of some issues with the maintenance screen on one of our sites belonging to The Second Voice Project, we have now resolved this issue. Thank you for your report."
JAN 15 @ 12:45
"We have been notified by some users of issues with regards to transparency of our disclaimers, we are currently working to resolve this issue. Thank you for your report, for added clarity users can always review the contracts on http://ducky.software/legal."
JAN 15 @ 12:51
"For increased clarity, Ducky Software Research progress updates will be moving to a separate portion of our site."
JAN 15 @ 12:55
"Ducky Themes (formally CodePaint and Pango Themes) can still be expected as of the end of Q1 2025 as part of our new Ducky for Devs suite."
JAN 15 @ 13:02 (AUTO)
"We resolved authentication issues with regards to some of our services. Thank you for your report. If users run into any form of critical issues with authentication, they can always contact us at team@ducky.software."
JAN 15 @ 13:09 (CLARIFY)
"Revised: Some domains may need to remain on WordPress due to critical plugins. Efforts on migrating (to the best of our ability) are still underway."
JAN 15 @ 14:34 (CLARIFY)
"Disclaimer: Ducky Software is in no way affiliated with the keyboard and accessories manufacturer @duckyglobal, we are a separate legal entity and share no relation. To contact us please reach out to @supportducks or contact us via email at team@ducky.software. Thank you all."
JAN 15 @ 14:37 (CLARIFY)
"Update: For clarification, the affected accounts were internal only. No customer data was affected. The affected accounts have long since been deactivated, and we changed our auth methods to prevent this from happening in the future."
JAN 16 @ 09:43 (AUTO)
"Fixed some issues in invoice management for our enterprise partners. Thank you for your reports."
JAN 16 @ 13:01
"Some of our internal API keys have been deprecated."
JAN 19 @ 15:39
"Some website Q/A issues have now been fixed. Thank you for your reports. If you have concerns about the recent service changes, please contact us at team@ducky.software for more information. Thanks to all for the reports, our team is hard at work to bring our services back - IC."
JAN 20 @ 17:35
"Made some changes for our management of internal tools. We were unaware of the actions of the previous provider and are moving to a new one in a timely manner. Thank you for your reports."
JAN 20 @ 17:36
"Issues have been reported with regards to other affected sub-domains. Thank you for your reports."
JAN 20 @ 17:37
"Typos have been observed in some Ducky Software documentation. We are working to fix this issue. Thank you for your reports."
JAN 20 @ 17:40
"Above issues have been resolved. Thank you for your patience."
All above information is disclosed in 24 hour time in accordance with when the public was notified