phonelegal | Ducky Software

📞 Terms & Conditions for Phone Use

Effective Date: October 12, 2025
Issued by: [Your Company Name]

1. Introduction

These Terms & Conditions (“Terms”) govern all interactions between you (“User,” “Customer,” or “Caller”) and [Your Company Name] (“Company,” “We,” “Us,” or “Our”) via telephone or automated voice systems.
By calling, receiving calls, or providing your number for account-related or marketing purposes, you agree to these Terms.

2. Purpose of Phone Communications

Phone communications may be used for the following purposes:

Account Creation and Verification
To verify identity, complete registration, or activate your account.
Account Management
To assist with password resets, profile updates, billing questions, or general account services.
Marketing and Promotions
To provide information about new products, promotions, or company updates.
Customer Care
To respond to inquiries, feedback, or complaints in a timely and professional manner.

3. Consent to Communication

By providing your phone number, you:

Consent to receiving calls, texts, or voice messages from the Company for operational or promotional purposes.
Understand that calls may be recorded or monitored for quality assurance, training, and security.
May opt out of marketing calls or texts at any time by replying “STOP” or contacting customer support.

4. Call Recording & Data Usage

All or part of your phone interaction may be recorded. These recordings may be used for:

Verifying transactions or account activity
Quality assurance and training of staff
Investigating customer complaints or security issues

Your personal information will be processed in accordance with our Privacy Policy.

5. Marketing Communications

We may contact you for marketing purposes using:

SMS or MMS messages
Automated or live voice calls
Push notifications (if applicable)

You may withdraw consent at any time by following the opt-out instructions provided in any message or contacting our support team.

You may also receive messages if you previously signed up for Ducky Software products or emailed us about something. This is retroactive to inform you of cool new stuff. To withdraw consent please email: removecallconsent@ducky.software with your phone number or say "STOP" while connected.

We comply with all applicable anti-spam and telemarketing laws, including but not limited to Canada’s Anti-Spam Legislation (CASL) and the Telephone Consumer Protection Act (TCPA) (if applicable).

6. Accuracy of Information

You are responsible for providing accurate and up-to-date phone numbers and ensuring you are the authorized owner or user of the number provided.

7. Limitations of Use

You agree not to:

Use our phone services for unlawful, fraudulent, or abusive purposes
Impersonate another person or misrepresent your identity
Record or rebroadcast calls without authorization

8. Liability Disclaimer

We are not responsible for:

Technical issues causing missed, delayed, or misrouted calls or messages
Charges incurred by your carrier or third-party messaging rates
Unauthorized access to your phone number or voicemail

9. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Updates will be posted on our official website and will take effect immediately unless otherwise stated.

10. Contact Information

For questions or to withdraw consent, contact:
📞 Customer Support: 1(888)33-MYDUCKY
✉️ Email: phonereports@ducky.software
🌐 Website: ducky.software/dataremoval

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada