myDuck Compensation Terms and Conditions

By selecting Agree and Continue, I confirm that I am acting of my own free will and in sound mind, and that I am voluntarily accepting the compensation described below.

1. Compensation

I am claiming compensation in the form of two (2) months of Second Voice Premium as a result of an outage affecting my.ducky.software, which began at a time unknown to Ducky Software Group and concluded on December 9, 2025 at approximately 9:25 AM EST.

The compensation period begins upon successful completion of the compensation flow (i.e., completion of these pages) and will remain active for thirty (30) or thirty‑one (31) consecutive days, depending on the applicable calendar month.

2. Acceptance and Release

By accepting this compensation, I acknowledge that it constitutes fair and reasonable resolution for the outage described above. I agree that acceptance of this compensation releases Ducky Software Group, including its partners, affiliates, contractors, and representatives, from any further claims, disputes, or actions related to this specific outage.

3. Future Outage Reporting

I agree to make reasonable efforts to report any future outages or service issues to the appropriate Ducky Software support or incident‑reporting address in a timely manner.

I understand that repeated or intentional failure to report outages through appropriate channels, or misuse of services, may result in suspension or termination of myDuck or other Ducky Software–related services or accounts, in accordance with applicable policies and Canadian law.

4. Governing Law

These Terms and Conditions are governed by the laws of Canada and the applicable laws of the province or territory of residence, without regard to conflict‑of‑laws principles.

By selecting Agree and Continue, I confirm that I have read, understood, and accepted these Terms and Conditions.